Updated: 05/06/2024
At Workese, we understand the importance of privacy and are committed to maintaining the trust and confidence of our customers. This page outlines how we handle sensitive user and device data, including microphone access, in compliance with regulatory requirements.
Why We Access Microphone Data: Our services require access to your device's microphone to enable core functionalities of the Workese phone system. This access is essential for:
Making and receiving calls through the Workese mobile application.
Voicemail services, including transcription and summarization.
How We Handle Your Data: We take the responsibility of handling your data seriously. Here's how we protect your information:
Data Usage: The data collected through the microphone is strictly limited to operational purposes. It is used to facilitate communication for you and is never used for advertising purposes.
Data Storage: All data is securely stored on servers with state-of-the-art security measures. Access is restricted to authorized personnel only.
Data Sharing: Workese does not sell any user data. We only share data with third parties when it is necessary for providing our services, such as with voice transcription providers, and always under strict confidentiality agreements.
User Control and Rights: You have control over your data. At any time, you can:
Request correction of any incorrect information.
Opt out of certain uses of your data, such as our AI and transcription services.
Request deletion of your data, subject to necessary retention for legal or operational purposes.
Commitment to Privacy: Our commitment to your privacy is integral to our product design and services. We continuously review our processes and policies to ensure they meet or exceed industry standards and regulatory requirements.
For any questions or concerns about our privacy practices, please contact us at support@workese.com